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Amazing Job Opportunity At Royal Air Maroc

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Royal Air Maroc the Leader of African Airlines is hiring to join our team as a Sales & Ticketing Agent.

Skills & Responsibilities

  • Ensuring consistency in customer service
  • Training of ticket agents
  • Updating the Ticketing Operations Manual
  • Collaborating with partner box office managers on all operational issues, including refunds, promotional builds, discrepancies and troubleshooting
  • Monitoring systems for irregular ticket booking behavior
  • All other duties as assigned by the Ticketing Supervisor and the Director of Revenue Management and Ticketing, Resident Shows Division
  • A high-school or vocational-school diploma
  • 2-3 years of relevant experience in a box office or call center, including experience supervising staff
  • Excellent organizational skills and strong team player qualities

Qualification Required & Experience

  • Good experience in ticketing (Amadeus)
  • Interpersonal skills
  • Great Rigor
  • French Speaking is an asset

Location: Accra

How To Apply

Please send your cover letter and CV with a photo to: acc_list@royalairmaroc.com

Closing Date: 18 July, 2022


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