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Client Service Team Leader At First National Bank (FNB)

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About Us

  •   Helpful
  •   Effective
  •   Ethical
  •   Innovative
  •   Accountable and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team.

Purpose

Controls and supervises Service Consultants in terms of service and admin to ensure an excellent customer experience.

Experience and Qualifications

  • Minimum Qualification: Relevant Degree.
  • Experience : 3 – 5 Years of related experience.

Responsibilities

  • Provide admin support to the service consultants.
  • Ensure compliance of all related procedures.
  • Ensure excellent customer experience.
  • Handle customer complaints.
  • Ensure the customer is correctly identified before authorising a withdrawal.
  • Golden Rules are followed at all times.
  • Ensure annual/sick leave is updated.
  • Ready use stock (BOB Cards/Debit cards).
  • General Ledger entries are completed as per requirements.

How To Apply

Interested Persons to submit their applications to the company’s website: CLICK HERE TO APPLY

Application Deadline: 12 Jul 2022


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