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Director of Monitoring, Evaluation, and Learning At NCBA CLUSA

Project Summary

The National Cooperative Business Association CLUSA International (NCBA CLUSA) is seeking a candidate for the position of Director of Monitoring, Evaluation, and Learning (MEL) for the anticipated USAID-funded Ghana Accountability Activity. The purpose of Ghana Accountability Activity is to strengthen civil society oversight of and feedback into government performance in public service delivery and to support the government, especially at the local level, and public service providers to be more responsive to citizen demand in delivering quality essential services. This is based on the premise that citizen action and engagement are critical for ensuring that the government delivers quality services with increased accountability in 17 target districts of northern Ghana.

The goal of Activity is for citizens to adopt constructive behaviors in relation to achieving three objectives:

(1) Citizens Demand Responsive Service Delivery;

(2) Government Manages Policy Implementation for Efficient Service Delivery, and

(3) Local Public Service Providers Adhere to Quality Standards.

The expected duration of the project is five years. This will be a contract position pending award from USAID.

This position is expected to be a three-year duration, beginning December 2022.

Job Title:  Director of Monitoring, Evaluation, and Learning

Job Location: Tamale, Ghana

Position Summary

The Director of MEL will be responsible for overseeing and directing monitoring, evaluation, and learning systems of the Ghana Accountability Activity. S/He will design and operationalize the MEL framework, manage information flows, ensure compliance of MEL activities to all aspects of the implementation of the collaborating, learning, and adapting agenda, and report to the Chief of Party (COP). The Director of MEL will supervise MEL reporting functions to systematically generate, synthesize, share, and apply learning, effective, and adaptive management.

Areas of Responsibility:

  • Lead the development and monitoring of MEL and work plans.
  • Oversee project knowledge management, including development and dissemination of tools, materials, reports, papers, and intervention-linked research.
  • Develop standard operating procedures (SOP) for data collection, management, analysis, and reporting.
  • Ensure that programmatic learning and results are fully documented, shared, and used to drive adaptive management processes.
  • Guide reporting processes among technical staff, ensuring timely, accurate, and complete reporting.
  • Design and implement internal and external knowledge exchange and learning events to improve peer-to-peer learning, knowledge sharing, and application.
  • Mentor and support all the technical staff in MEL functions and will manage any MEL-related program staff.
  • Supervise and train M&E staff on USAID MEL requirements, project indicators, and standard practice to ensure quality data collection and proper implementation of the project plan.
  • Provide leadership and expert advice on design, development, roll-out, and maintenance of an online, real-time, paper-free data collection and analysis platform.
  • Participate in USAID-arranged evaluation activities e.g., mid-term and final evaluation; and project-specific studies by providing the necessary program and organizational support.
  • Ensure gender focus is appropriately and adequately addressed in all aspects of MEL.
  • Collaborate and coordinate with partners organizations, communication specialists and other project staff to develop case studies, document best practices and lessons learned, conduct special studies.
  • Lead efforts on applying new methods and techniques e.g., outcome harvesting to gain an in-depth understanding of the intended and unintended outcomes.
  • Lead collaborative learning management activities to ensure meaningful, timely, and effective information sharing for decision-making and adaptive management.

Successful candidates will have the following qualifications:

  • Bachelor’s degree in social science, Master’s degree preferred.
  • Experience in SPSS, STATA, SAS, or other statistical software.
  • Minimum 8 years of experience managing MEL activities for large-scale, complex, international development assistance programs.
  • Experience with USAID, US Government-funded or other international donor programs
  • Previous experience in governance and or economic development initiatives preferred
  • Proven experience developing MEL frameworks and managing performance monitoring plans to meet program objectives and providing recommendations to inform program activities.
  • Experience with MIS systems, designing evaluation tools, data collection, data quality management, and analysis.
  • Excellent communication and interpersonal skills.
  • Ability to organize and manage multiple priorities.
  • Commitment to company mission, vision, principles, and values.
  • Excellent computer skills (Outlook, Word, Excel).
  • Fluency in English is required.
  • This position will be based in Tamale, Ghana, with around 25% to 35% of the time for field travel around Northern Ghana or to Accra for project implementation and/or project management duties.


To be considered applicants shall forward to and the following documents with the subject line “Ghana Accountability Director MEL”:

  • Cover Letter
  • CV in reverse chronological format

Deadline: 25 February 2022


About the Organization

For over 60 years, the National Cooperative Business Association CLUSA International (NCBA CLUSA) has contributed to high-impact international development projects in more than 85 countries in Asia, Africa and Latin America. Grounded in the seven cooperative principles, NCBA CLUSA’s international development work seeks to alleviate poverty through social and economic empowerment. NCBA CLUSA’s work focuses on building resilient communities, creating economic opportunities, and strengthening cooperatives and producer organizations.

Our community-led development approach empowers communities to identify, promote, and manage sustainable, locally generated solution

Decritics Career
Decritics Career
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